Section He-M 204.10 - Role and Responsibilities of Complaint Managers and Complaint Investigators(a) Each complaint manager and complaint investigator shall complete an in-service training offered by the department, annually and within 3 months of being hired.(b) The in-service training shall include: (1) A review of investigatory procedures;(2) Rights and advocacy resources; and(3) Informal resolution methods.(c) Participants shall sign in at the time of training as verification of attendance, and OCLS shall maintain a list of those who have completed this training requirement.(d) Each agency and peer support agency shall prominently post the names of the complaint managers or complaint investigator, as applicable and contact information for OCLS.N.H. Admin. Code § He-M 204.10
(See Revision Note at part heading for He-M 204) #5868, eff 7-15-94, EXPIRED 7-15-00
New. #9850, eff 1-20-11
Amended by Volume XXXIX Number 10, Filed March 7, 2019, Proposed by #12731, Effective 2/22/2019, Expires 8/21/2019.Amended by Volume XXXIX Number 41, Filed October 10, 2019, Proposed by #12878, Effective 9/25/2019.