Document every Consultation for Facility Staff at each long-term care facility in WellSky as "Consultations to facilities/providers" under Program Activities, including the facility name, number of contacts, time spent, consultation topic and other NORS required fields. Note: The location can be Facility Not Applicable or Unknown.
The consultation topics include:
* Adult Protections
* Advance Directives
* Aging
* Behaviors
* Communications
* Community Services
* Complaint Process
* Developmentally Disabled
* Elderly Abuse
* Encoding questions/Software issues
* Family
* Legal
* Long-term Care
* Medicaid
* Medicare
* Mental Health
* Ombudsman Services
* Other
Ombudsman representatives may provide consultation to facilities either in person, over the telephone, through e-mail, or by other means. If there are repeated consultations to the same facility, count each consultation separately. For NORS reporting purposes, do not count training sessions that were documented in in-service education for facility staff.
18 Miss. Code. R. 26-4-F