Document every Training given to facility staff at each long-term care facility in WellSky as "Training given to facility staff" under Program Activities, including the training topic, number of participants, time spent, travel time and other NORS required fields. If this includes the annual two required community education events, then it should be notated in the activity comments section. When agreeing to train staff, ask management about specific issues to address and consider complaint history when planning the session.
A training session/in-service education is a planned event for a group of staff people, not to be confused with a one-to-one or small group on-site consultation occurring during the course of a facility visit. Each district ombudsman program shall provide a minimum of five facility in-services education events per federal fiscal year.
18 Miss. Code. R. 26-4-E