P.R. Laws tit. 8, § 1015
(1) In general.— If a benefits recipient pursuant to this chapter has any objection regarding the nature of the community, charity, or religious-based organization from which it receives or may receive assistance, the Government shall provide said individual, if eligible for such assistance, within a reasonable term after the objection is made, with assistance from an alternate provider accessible to the beneficiary, the value of said assistance not being less than that of the assistance said individual may have received from that organization. Entities providing services pursuant to this chapter cannot discontinue or lessen such services on the basis of differences of criteria or beliefs from those of the beneficiaries. Such entities shall be compelled to guarantee continuity or substitution of services or benefits when the beneficiary so requests, because the criteria or beliefs of same are different from or incompatible with those of the providing entity.
(2) All Government agencies are hereby directed to establish a protocol to disseminate information, educate and provide orientation about the resources and assistance available, pursuant to subsections (1) and (2) of Section 1, to every community and faith based group and organization that seek social and economic assistance. Said protocol shall contain, without this being construed as a limitation, a set of regulations to be followed for soliciting the funds for providing social and economic assistance, a program for disclosing information on the funds available for each fiscal year which shall include the design of an informative flier to be accessible to the public in every government agency and as a page in the Internet. It shall also contain all the information to provide general education and orientation related to the funds and how to apply for them. Every agency shall have a term of sixty (60) days as of the date of approval of this act to establish its protocol.
(3) All government agencies are hereby directed to make available to the public in a visible place a copy of this chapter.
(4) Individuals.— An individual, as described in this subsection, is a person who receives or requests assistance under a program described in § 1011(b)(1) of this title.
(5) None of the dispositions set forth herein may be understood as an authorization of the Legislative Assembly for the substitution of the rendering of professional services by [unskilled] persons, or by persons that are not admitted to the practice of their profession for the rendering of services, if so required by the quality standards of said profession.
History —May 16, 2003, No. 131, § 5; Aug. 25, 2005, No. 73, §§ 1–3, eff. 60 days after Aug. 25, 2005.