Mass. Gen. Laws ch. 175 § 196
Where a payment is made by an insurer under the terms of a policy of liquor liability insurance, it shall be the duty of the insurer to give notice of said payment to the office of the Attorney General within ten days of payment.
Said notice shall include, but not be limited to the following: the name of the insured, name of claimant(s), amount paid, date(s) or incident for which payment is made.
In the absence of fraud, malice or criminal act, no insurance company, or person who furnished information on its behalf, or any duly licensed insurance agent or broker, through whom the policy was issued shall be liable for damages in a civil action or subject to criminal prosecution for any conduct reasonably undertaken pursuant to the provisions of this section.
Mass. Gen. Laws ch. 175, § 196