Section 1-304.1 - Standards-based protocols for the processing of 9-1-1 requests(a)(1) Each public safety answering point shall employ standards-based protocols for the processing of 9-1-1 requests for emergency assistance.(2) A public safety answering point shall ensure that each 9-1-1 specialist employed by the public safety answering point is certified in each discipline related to 9-1-1 requests for assistance for which the 9-1-1 specialist is responsible for receiving and processing.(b) A public safety answering point may establish a telecommunicator emergency response team to respond to, relieve, assist, or augment other public safety answering points when those public safety answering points are affected by natural or human-made disasters.Added by 2020 Md. Laws, Ch. 376,Sec. 1, eff. 10/1/2020.Added by 2020 Md. Laws, Ch. 375,Sec. 1, eff. 10/1/2020.