(a) Parents or guardians shall have unrestricted and immediate access to his/her children and any area of the facility where their child is located.
(b) Locks can be used on doors to the facility if the following is in place: - (i) A door bell or other means a parent can alert staff of his or her presence, which is maintained, operational and responded to immediately at all times the door is locked;
- (ii) All fire egress hardware shall be maintained and operational to allow exit from the interior of the building, as per the Fire Inspector's direction.
(c) Parents have a right to the following information: - (i) All inspection reports required as a condition for the licensing of the facility;
- (ii) Phone number for the facility;
- (iii) All known and/or treated injuries that occur to his/her child while he/she is in care;
- (iv) Any situation that occurred during child care that caused concerns for the child's health or safety;
- (v) Staff:child ratio requirements;
- (vii) Complaint and compliance history; and
- (viii) Documentation of provider, director, and staff training.