S.D. Admin. R. 20:10:16:01

Current through Register Vol. 51, page 67, December 16, 2024

Section 20:10:16:01 - Public information

Each utility shall comply with the following:

(1) A utility shall post prominently and conspicuously at all utility office locations open to the general public a sign or notice explaining where, when and to whom a complaint may be directed and a notice of the availability of the commission to act as a mediator with the commission's address and telephone number;

(2) Each time a utility is granted an increase in residential rates, the utility shall furnish each residential customer affected by the change in rates a comparison of the prior rates and the new rates. The comparison shall include a minimum of six different KWH, CCF, MCF or Therm steps showing the cost of the prior rates, the cost of the new rates, the difference between the prior and new rates, and the percent increase.

S.D. Admin. R. 20:10:16:01

3 SDR 2, effective 7/19/1976; 12 SDR 86, effective 11/24/1985; 12 SDR 151, 12 SDR 155, effective 7/1/1986.

General Authority: SDCL 49-34A-4.

Law Implemented: SDCL 49-34A-3, 49-34A-4, 49-34A-27.