Statutes, codes, and regulations
Pennsylvania Code (Rules and Regulations)
Title 52 - PUBLIC UTILITIESPart I - Public Utility CommissionSubpart C - Fixed Service UtilitiesChapter 56 - STANDARDS AND BILLING PRACTICES FOR RESIDENTIAL PUBLIC UTILITY SERVICESubchapter F - DISPUTES; TERMINATION DISPUTES; INFORMAL AND FORMAL COMPLAINTS
GENERAL PROVISIONS
Section 56.140 - Follow-up response to inquiry

52 Pa. Code § 56.140

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Current through Register Vol. 54, No. 49, December 7, 2024
Section 56.140 - Follow-up response to inquiry

When a customer is waiting for a follow-up response to an initial inquiry under § 56.2 (relating to definitions), termination or threatening termination of service for the subject matter relating to the inquiry in question shall be prohibited until the follow-up response and, when applicable, subsequent dispute resolution is completed by the public utility.

52 Pa. Code § 56.140

The provisions of this § 56.140 adopted July 17, 1998, effective 8/17/1998, 28 Pa.B. 3379; amended October 7, 2011, effective 10/8/2011, 41 Pa.B. 5473.

The provisions of this § 56.140 issued under the Public Utility Code, 66 Pa.C.S. § § 501, 504-506, 1301 and 1501; amended under the Public Utility Code, 66 Pa.C.S. § § 1401-1419.