N.M. Admin. Code § 17.5.410.12

Current through Register Vol. 35, No. 23, December 10, 2024

Section 17.5.410.12 - CONTENTS OF BILLS

Bills for utility service shall include:

A. the beginning and ending meter reading dates or the number of days in the billing cycle and the date of the ending meter reading;

B. clear and conspicuous language identifying the bill as an estimated bill, if the bill has been estimated;

C. the number and kind of units metered;

D. any conversions from meter reading units to billing units;

E. any multiplier constants used to determine billing;

F. the date the bill is due;

G. any previous balance;

H. an identification of the applicable rate tariff;

I. the amount due for electric or gas usage;

J. the amount due for special services;

K. the total amount due;

L. gross receipts taxes and any other taxes or fees, if not a part of the base rate;

M. the automatic adjustment clauses approved by the commission in total and in cost per unit basis, as applicable;

N. contact information of the utility designating where the residential customer may initiate an inquiry or complaint regarding the bill as rendered or the service provided;

O. if the residential customer is on a budget payment plan, a statement of:

(1) the actual charges for service incurred for the current billing period;

(2) the budgeted amount due; and

(3) the actual balance of total services rendered.

N.M. Admin. Code § 17.5.410.12

17.5.410.12 NMAC - Rp, 17.5.410.12 NMAC, 7-1-11