N.J. Admin. Code § 13:74-7.17

Current through Register Vol. 56, No. 24, December 18, 2024

Section 13:74-7.17 - Account holder complaints to Commission

(a) An application to establish a wagering account shall contain or be accompanied by a statement, as approved by the Commission, advising the prospective applicant that an account holder may file any complaints as may concern the account wagering system with the Commission in writing or by computer. The statement shall include the present address of the Commission for such purpose, and the email address of the Commission for such purpose.

(b) The account wagering licensee, its employees and agents shall not have direct access to the complaints submitted by account holders as a result of the filing by an account holder of a complaint in writing or by computer. The Executive Director shall provide a copy of each complaint to the account wagering licensee unless the Executive Director determines that to do so would be inconsistent with a Commission investigation or criminal investigation.