N.J. Admin. Code § 13:45F-2.4

Current through Register Vol. 56, No. 24, December 18, 2024

Section 13:45F-2.4 - Removing a security freeze

(a) Where a consumer reporting agency has received a request from the consumer to remove a security freeze it shall:

1. Remove the freeze if the consumer has supplied the information necessary for proper identification specified in the information given to the consumer pursuant to N.J.A.C. 13:45F-2.1(a)1 i and the PIN provided to the consumer pursuant to N.J.A.C. 13:45F-2.2(a)3; and

2. Comply with the request as expeditiously as possible, but no later than three business days after receiving the request.

(b) If a consumer reporting agency intends to remove a security freeze based on a material misrepresentation of fact by a consumer, the consumer reporting agency shall notify the consumer in writing in plain language and shall wait at least five business days after mailing the notice before removing the freeze. The notification to the consumer shall:

1. Be sent via first class mail to the consumer at the address on file with the consumer reporting agency;

2. State the basis upon which the consumer reporting agency has concluded that there was a material misrepresentation of fact;

3. State the action that the consumer reporting agency intends to take and the effective date of that action; and

4. Provide information for contacting the consumer reporting agency, including a telephone number, to dispute its findings.

N.J. Admin. Code § 13:45F-2.4