Section Puc 1205.04 - Expiration of Medical Emergency Certification(a) Thirty days prior to the expiration of the medical emergency certification, the utility shall send a reminder notice to the customer advising that, if a medical emergency still exists, the certification of a medical emergency must be renewed. The notice shall include the date by which the certification must be renewed.(b) Upon the expiration of a medical emergency certification, the utility shall notify the customer that the medical emergency certification has expired and the customer's account will no longer be medically protected. Such notice shall also indicate the balance due, if any.(c) Following the expiration of a medical emergency certification on an account where the utility has submitted a request for permission to disconnect service, the utility shall not undertake any disconnection activity until such time as the request has been withdrawn from the commission.(d) Notice provided in (b) above shall include a statement directing the customer to contact the utility immediately if the previously certified medical condition continues to exist.N.H. Admin. Code § Puc 1205.04
Amended by Volume XL Number 19, Filed May 7, 2020, Proposed by #13031, Effective 6/9/2020, Expires 6/9/2030.