Section En 1204.04 - Payment Arrangements(a) During the winter period, the requirements of En 1203.07 relative to payment arrangements shall be replaced by the following:(1) For non-financial hardship customers, the payment arrangement shall include a promise to pay the current bill on or before the due date and permit repayment of the arrearage in equal installments over the winter period and the 6 months following the conclusion of the winter period; and(2) For financial hardship customers, unless otherwise requested by the customer, the payment arrangement shall be as follows:a. For a period of 12 months, with monthly payments equal to one twelfth of the total balance due plus one twelfth of the projected future monthly bills for the 12-month period; orb. For the duration of the winter period with monthly payments equal to 10% of the monthly total balance due.(b) Notwithstanding the provisions of (a) above, no utility shall be required to change the terms of existing payment arrangements to comply with the provisions of (a) above unless so requested by the customer.(c) At the end of the winter period, customers having arrearages and who are without an existing payment arrangement shall be provided an opportunity to make a payment arrangement under En 1203.07 and the following requirements: (1) The payment arrangement shall permit repayment of the arrearage in equal installments over the 6 months following the conclusion of the winter period; and(2) The payment arrangement shall establish arrearage payments which shall be in addition to payment of current bills.(d) Customers claiming financial hardship under this section shall provide evidence of financial hardship to the utility on an annual basis.N.H. Admin. Code § En 1204.04
Derived from Number 24, Filed June 13, 2024, Proposed by #13986, Effective 5/30/2024, Expires5/30/2034 (see Revision Note at chapter heading for En 1200).