Section En 1203.13 - Reconnection of Service(a) When the cause for a disconnection has been removed, the utility shall reconnect service upon the customer's request.(b) When the cause of the disconnection is failure to pay an arrearage, the utility shall reconnect service upon the customer's request when: (1) All the arrearages have been paid;(2) The customer has agreed to enter into a payment arrangement for the unpaid arrearage in accordance with En 1203.07; or(3) The customer has provided evidence of an agreement with a municipal welfare official, pursuant to RSA 165, or with another social service agency, in accordance with En 1203.14, to pay an amount equal to the average monthly bill and the customer has agreed to enter into a payment arrangement for the unpaid arrearage in accordance with En 1203.07.(c) The utility shall endeavor to reconnect service during regular business hours on the day of the request. When the customer requests that service be reconnected at other than regular business hours, the utility shall attempt to make the reconnection, provided, however, that the utility shall be under no obligation to do so unless a medical emergency exists.(d) The department shall order a utility to reconnect service during other than regular business hours when it determines that:(1) A medical emergency exists;(2) Property damage would occur; or(3) Other circumstances exist which involve significant risk to health, safety, or property and which require immediate reconnection.(e) A charge shall be made for reconnection of service in accordance with tariffs on file. However, no charge shall be made when the cause for disconnection was not in compliance with En 1203.11, En 1203.12, and En 1205 or when the department orders reconnection pursuant to 1203.13(d).N.H. Admin. Code § En 1203.13
Derived from Number 24, Filed June 13, 2024, Proposed by #13986, Effective 5/30/2024, Expires5/30/2034 (see Revision Note at chapter heading for En 1200).