Rule 23.19.411 - CONSUMER APPEALS PROCESS(1) If a consumer has proceeded through a manufacturer's certified dispute settlement program and contends that he or she was injured by the operation of any procedure that does not conform to procedures established pursuant to 61-4-511, MCA, and the provisions of Title 16, Code of Federal Regulations, part 703, as in effect as of October 1, 1983, he or she may request arbitration de novo by a department arbitration panel.(2) When filing a request for arbitration de novo with the department, the consumer shall include a copy of the decision rendered by a manufacturer's dispute settlement procedure and all other relevant documentation.(3) The form for arbitration de novo shall be identical to that used for an original request for arbitration.Mont. Admin. r. 23.19.411
NEW, 1998 MAR p. 746, Eff. 3/27/98; TRANS, from Commerce, 2001 MAR p. 1176; TRANS, from Administration, 2006 MAR p. 322, Eff. 2/10/06.61-4-532, MCA; IMP, 61-4-520, MCA;