A consumer who moves from one geographic area to another is automatically transferred to the IL Counselor for that area. For waiver cases, all points of waiver eligibility must continue to be met. As soon as the "sending" Counselor learns that a move is planned, the Counselor must contact the "receiving" Counselor on behalf of the consumer to share information, discuss availability of PCA's in the area if needed, and aid continuity of receiving services prior to transferring the case. Notification should be in the form of e-mail or phone call. The current Counselor must share information regarding the new Counselor with the consumer and PCA's, if needed, to assist in making an informed decision in regard to the anticipated move.
A transfer summary should then be completed in AACE case notes. The transfer summary should include a brief summary of the services that have been provided and plans or intent of future services.
The District Manager should be notified by e-mail of the date the case is to be transferred to the receiving Counselor and the District Manager will complete the transfer in AACE.
The "sending" Counselor must provide the "receiving" Counselor with the consumer's entire original case file within seven (7) working days.
The "sending" Counselor will forward notification of a change in location to the District Manager, and the District Manager will forward this information to the Medicaid Reimbursement Officer.
OSDP Administrative staff will notify the Division of Medicaid of the location change.
Upon receipt of the case file, the "receiving" Counselor will date stamp the outside of the case file to indicate the date received.
Within 14 calendar days of the transfer effective date, the receiving Counselor must contact the consumer by phone or personal visit to review the POC/ILP for services currently in effect.
Note: If a case is closed and information from that closed case is requested by another Counselor, the closed case cannot be transferred. A copy of pertinent information will be made and mailed to the requesting Counselor.
32 Miss. Code. R. 1.8