The Director of Human Resources shall receive and consider any protests and any matter concerned with the administration of the act and these rules. On the basis of such protest, or as personally decided, the Director shall make such investigation as deemed desirable concerning all matters touching the enforcement and effect of the provisions of the Civil Service Law and these rules and regulations established thereunder.
NOTE: The following appeal mechanisms exist specifically to address the employment concerns of employees in the classified and unclassified services:
1. State Civil Service Appeals Board. This Board has authority to hear and rule on appeals of classification and/or allocation/reallocation actions taken by the Director of Human Resources. Procedures for hearing appeals of classification are on file with the Bureau of Human Resources.2. State Civil Service Appeals Board. The Board may mediate grievances and disputes between classified employees and their respective state agencies for those employees who are not allowed to bargain pursuant to the State Employees Labor Relation Act.3. Director of Human Resources. Employment concerns involving examination, examination administration, affirmative action, equal employment opportunity concerns, compensation, and/or possible violation of any law and rule governing merit system administration are heard and addressed by the Director of Human Resources.18- 389 C.M.R. ch. 13, § 2