Section 144-111-4 - QUALITY ASSURANCEA.Employee quality assurance.1. A TNA shall ensure that each employee the agency assigns or refers to a health care facility or setting for a position meets the state and federal qualification requirements for that position and has the appropriate work experience for that position.2. A TNA must maintain a record for each employee that includes documentation of the following: a. The employee's credentials, including evidence of licensure, if applicable;b. Required immunizations in accordance with 10-144 CMR Chapter 264, Immunization Requirements for Healthcare Workers;e. Completion of required training or education; andf. Contact information (i.e.: current phone number and email address).B.Availability of records.1. Upon request, a TNA must make available any record described in this subsection to the Department.2. When requested by the health care facility or setting to demonstrate compliance with State rule(s) or federal regulation(s), or to appropriately conduct an internal complaint investigation, a TNA must provide any record described in this subsection for an employee of that TNA to the health care facility or setting where an employee is placed.10-144 C.M.R. ch. 111, § 4