06- 096 C.M.R. ch. 3, § 28
Every decision made at the conclusion of a licensing proceeding must be in writing and must include findings of fact sufficient to apprise the parties and members of the public of the basis for the decision. A copy of the decision must be provided to each party to the proceeding and interested persons. Written notice of the right to appeal the decision within the Department, or to review of the decision by the courts, as the case may be, and of the action required and the time within which such action must be taken, must be given with the decision to each party and interested person. All correspondence notifying the parties of the license decision must be by certified mail, return receipt requested, to each party's designated representative as identified on the Service List in Section 3(B).
06- 096 C.M.R. ch. 3, § 28