Following inspection, board staff will ordinarily prepare a written report of the inspection, and shall issue any necessary notice of violation and order of correction. The board will provide copies to the complainant and licensee.
The licensee shall respond in writing to a notice of violation and order of correction within 30 days after receipt. The licensee shall fully comply with a notice of violation and order of correction within 45 days after receipt, or such shorter time as the Executive Director may require. The Executive Director may extend the time for compliance upon request of the licensee if the Executive Director determines that the licensee is acting in good faith and that compliance within 45 days (or such shorter time period set by the Executive Director) is impractical. Re-inspections may be conducted as necessary to verify that a violation has been fully corrected.
The board may dismiss the complaint if no violation is found upon inspection, or if the Executive Director determines on the basis of the inspection that the licensee has satisfactorily remedied the circumstances that led to the filing of the complaint.
02-385 C.M.R. ch. 370, § 5