La. Admin. Code tit. 42 § XV-1133

Current through Register Vol. 50, No. 11, November 20, 2024

Section XV-1133 - Sports Wagering Operator Requirements and Restrictions; Internal Controls; Comprehensive Rules

A. The operator may only conduct sports wagering expressly authorized by the Act, these rules, or its internal controls.

B. Sports wagering authorized by the Act shall be conducted pursuant to the Act, these rules, and an operator-us internal controls.

C. The operator shall have an ongoing responsibility to contract with multiple distributors and operator vendors to provide maximum opportunity for economic development.

D. The operator shall comply with all provisions of the Act, these rules, and its internal controls regarding child support arrearages.

E. The operator shall not accept a sports wager from a prohibited player.

F. An applicant shall submit its internal controls with its application for permitting as a sports wagering platform provider or operator. Whenever internal controls are updated, they shall be immediately submitted to the corporation for approval to ensure the corporation is in possession of the current internal controls at all times.

G. The operator shall implement internal controls and commercially reasonable procedures for sports wagering to ensure compliance with all requirements of the Act and these rules including, but not limited to:

1. prohibit a player from sports wagering while the player is located in a prohibited parish;

2. comply with all applicable tax laws and rules including, without limitation, laws, and rules applicable to winnings and tax withholdings;

3. preventing the sharing or prohibited release of personal patron data and confidential information that could affect sports wagering with third parties until the information is made publicly available;

4. not knowingly accept a wager from a prohibited player, and shall comply with the limitations listed in LR 47: 47:9099;

5. verifying that a player is 21 years of age or older;

6. providing players with access to information on responsible play;

7. providing players with access to the player's play history and account details that are not confidential;

8. slowing individuals to restrict themselves from placing a sports wager upon request and provide reasonable steps to prevent the person placing a sports wager offered by an operator;

9. insuring that commercially reasonable measures are in place to deter, detect, and, to the extent reasonably possible, prevent cheating, collusion, and the use of cheating devices;

10. not offer sports wagering on any prohibited sports events;

11. withholding all winnings from players determined to be under the age of 21 or determined to have participated in sports wagering from within a prohibited parish;

12. allowing players to file complaints regarding the sports wagering operation and the handling of the player-us sports wagering account;

13. requiring patrons to establish a sports wagering account prior to accepting wagers through a website or mobile application. Verifying the following for players requesting to open an account, in accordance with the information provided by players under section 1139(B)(2) of this Chapter:

a. identity; and

b. date of birth;

14. publishing and facilitating parental control procedures to allow parents or guardians to exclude minors from access to a sports wagering platform;

15. determining the geographical location of a player when placing a sports wager;

16. reporting of problem gamblers;

17. operational controls for sports wagering accounts;

18. setting up and maintaining user access control for a sports wagering platform and ensuring proper segregation of duties at the sports book and sports wagering platform;

19. procedures for identifying and reporting fraud and suspicious wagering activity;

20. anti-money laundering compliance standards, including limitations placed on anonymous sports wagering at sports wagering mechanisms;

21. detailing procedures for W-2G issuance when triggered.

22. automated and manual risk management procedures;

23. process for submitting and receiving approval for all types of sports wagers available to be offered by the operator;

24. description of process for accepting sports wagers and issuing payouts, including additional controls for accepting sports wagers and issuing payouts in excess of $10,000;

25. description of process for accepting multiple sports wagers from one player within a 24-hour cycle, including process to identify player structuring of sports wagers to circumvent recording and reporting requirements; and

H. the operator shall report all winnings withheld and remit all withheld amounts to the corporation. Winnings withheld from underage and excluded patrons shall be sent to the corporation.

I. The operator shall provide information regarding the player-us ability to file a complaint with the corporation and provide the information necessary to file such a compliant.

J. the operator shall ensure that all information required by the Act, these rules, or its internal controls to be provided to players is easily accessible through the sports wagering platform or printed copies, is clear and concise in language, and provides methods to contact the operator with questions.

K. The operator shall adopt comprehensive rules governing sports wagering transactions with its patrons and submit such rules to the corporation for approval. The comprehensive rules shall include, at a minimum:

1. the method for calculation and payment of winning wagers;

2. the effect of schedule changes for sports events;

3. the method of notifying players of odds or proposition changes;

4. acceptance of wagers at terms other than those posted;

5. expiration dates for winning tickets in accordance with the Act;

6. circumstances under which the operator will cancel a bet;

7. treatment of errors, late bets, and related contingencies;

8. method of contacting the operator with complaints or questions;

9. description of those persons who are prohibited from wagering with the operator;

10. instructions on how to self-restrict, self-limit, and self-exclude, including hyperlinks to such;

11. the method and location and posting and publishing the comprehensive rules; and

12. the methods for redeeming a winning ticket, including by mail if the operator allows such.

La. Admin. Code tit. 42, § XV-1133

Promulgated by the Louisiana Lottery Corporation LR 471885 (12/1/2021).

AUTHORITY NOTE: Promulgated in accordance with R.S. 47:9001 et seq.