D.C. Mun. Regs. tit. 8, r. 8-B1604
To begin formal grievance procedures at Step 1, the employee shall present the grievance in writing to his or her immediate supervisor within fifteen (15) days of the act, violation, or occurrence, or within 15 days of the date the employee became aware of the act, violation, or occurrence.
The formal grievance will be referred to as a "Statement of the Grievance". The Statement of the Grievance shall contain enough detail to clearly identify the basis for the grievance, the facts supporting the grievance, and the specific relief requested.
Within five (5) days of receipt of the Statement of the Grievance, the supervisor shall do one of the following:
The supervisor shall conduct an interview and discussion with the employee and advise the employee in writing of his or her decision within ten (10) days following receipt of the Statement of the Grievance, unless additional information is required and the parties have agreed to extend timeframes.
If the supervisor does not grant the relief sought by the employee, or lacks authority to grant the relief sought, the supervisor shall advise the employee in writing, stating the basis for the decision and inform the employee of his or her right to appeal the grievance to the Step 2 level within five (5) days from the date of receipt of the notification.
If the employee does not receive a written answer to the Statement of the Grievance within ten (10) days following receipt of the Statement of the Grievance (and the parties have not agreed upon an extension of time), or the employee disagrees with the supervisor's decision, the employee shall have the right to appeal the grievance to Step 2.
D.C. Mun. Regs. tit. 8, r. 8-B1604