D.C. Mun. Regs. tit. 30, r. 30-503

Current through Register Vol. 71, No. 44, November 1, 2024

Rule 30-503 - CANCELLED TICKETS

503.1

Except for tickets purchased using a self-service terminal cashless transaction or purchased using the iLottery platform, which are non-cancellable, a ticket that is printed in error for the DC 2, DC 3, DC 4, DC 5 game(s) may be cancelled only on the date purchased and prior to the drawing break. The tickets shall be voided only by the issuing agent and the terminal that printed the ticket, and the player may request a refund or a replacement ticket. If for any reason the terminal that issued the ticket is inoperable prior to the drawing break, the player's sole recourse shall be a refund of the ticket price.

503.2

Exchange tickets issued pursuant to a multi-day wager shall not be cancelled.

503.3

The Executive Director shall not pay a prize on any cancelled or voided on-line ticket except as provided in section 503.7.

503.4

A ticket for POWERBALL^®, MEGA MILLIONS^®, LUCKY FOR LIFE^® shall not be voided or cancelled.

503.5

If an agent prints any of the tickets identified in section 503.4 in error, the agent shall be responsible for printing a corrected game ticket at no cost to the player.

503.6

Agents shall forward all cancelled on-line tickets to the Agency. No cancelled on-line ticket shall be returned to the player.

503.7

If a winning ticket has been inadvertently or erroneously cancelled by an agent and the player retains possession of the cancelled ticket, the Executive Director may, after investigating the total circumstances involved in cancelling the ticket, honor that cancelled winning ticket without regard to its failure to validate.

503.8

Section 503.7 shall not be applicable if, before he or she left the agent location, the player knew, or should have known, that the wager was cancelled or in a game in which cancellation is not permitted.

D.C. Mun. Regs. tit. 30, r. 30-503

Prior to October 2, 1992, the D.C. Lottery and Charitable Games Control Board published Final Rulemaking published at 29 DCR 2202, 2211 (May 28, 1982); Final Rulemaking published at 39 DCR 7459, 7441 (October 2, 1992); as amended by Final Rulemaking published at 43 DCR 5110, 5113 (September 20, 1996); as amended by notice of Final Rulemaking published at 46 DCR 3080 (April 2, 1999); as amended by NOTICE OF EMERGENCY AND PROPOSED RULEMAKING published at 49 DCR 8228 (August 23, 2002); as amended by notice of Final Rulemaking published at 49 DCR 11241 (December 13, 2002), 50 DCR 1520 (February 14, 2003), 50 DCR 8816 (October 17, 2003); as amended by BOARDS,COMMISSIONS,AND AGENCIES published at 50 DCR 10654 (December 12, 2003), as amended by notice of Final Rulemaking published at 53 DCR 295 (January 13, 2006), 54 DCR 6442 (June 29, 2007) and 55 DCR 6370 (June 6, 2008); as amended by Final Rulemaking published at 56 DCR 5759 (July 17, 2009); as amended by Final Rulemaking published at 61 DCR 10266 (October 3, 2014); amended by Final Rulemaking published at 65 DCR 2274 (3/11/2018); amended by Final Rulemaking published at 70 DCR 14832 (11/10/2023)

Authority: The Executive Director of the District of Columbia Lottery and Charitable Games Control Board, pursuant to the authority set forth in D.C. Official Code § 3-1306, District of Columbia Financial Responsibility and Management Assistance Authority Order issued September 21, 1996, and Office of the Chief Financial Officer Financial Management Control Order No. 96-22 issued November 18, 1996.