Each home care agency shall have written operational policies and procedures that address the day-to-day operations of the agency. These policies and procedures shall be approved by the governing body and shall be available for review by appropriate government officials.
Written policies and procedures shall be developed for, at a minimum, the following:
Written policies and procedures should be readily available for use by staff at all times.
Written policies and procedures shall be available to patients, prospective patients, and their designated representatives, upon request.
D.C. Mun. Regs. tit. 22, r. 22-B3905