D.C. Mun. Regs. tit. 22, r. 22-B3903

Current through Register Vol. 71, No. 49, December 6, 2024

Rule 22-B3903 - GOVERNING BODY

3903.1

Each home care agency shall have a governing body that shall be responsible for the operation of the home care agency.

3903.2

The governing body shall do the following:

(a) Establish and adopt by-laws and policies governing the operation of the home care agency;

(b) Designate a home care Director who is qualified in accordance with section 3904 of this Chapter; and

(c) Review and evaluate, on an annual basis, all policies governing the operation of the agency to determine the extent to which services promote patient care that is appropriate, adequate, effective and efficient. This review and evaluation must include the following:

(1) The evaluation shall include feedback from a representative sample consisting of either ten percent (10%) of total District of Columbia patients or forty (40) District of Columbia patients, whichever is less, regarding services provided to those patients.

(2) The evaluation shall include a review of all complaints made or referred to the agency, including the nature of each complaint and the agency's response thereto.

(3) A written report of the results of the evaluation shall be prepared and shall include recommendations for modifications of the agency's overall policies or practices, if appropriate.

(4) The evaluation report shall be presented to, and acted upon, by the governing body at least annually. The results of the action taken by the governing body shall be documented, maintained, and available for review by government officials.

D.C. Mun. Regs. tit. 22, r. 22-B3903

Final Rulemaking published at 51 DCR 2876 (March 19, 2004)