D.C. Mun. Regs. tit. 16, r. 16-1501
Current through Register Vol. 71, No. 49, December 6, 2024
If an illegal trade practice has been alleged, the Complaint Division shall attempt to contact the respondent in an effort to settle the dispute through mediation.
If mediation fails, the Complaint Division shall transmit the case file with all data to the Division of Investigation, Office of Compliance, DCRA. If an investigation is not required, the Complaint Division may refer the matter to the Division of Enforcement, Office of Compliance, DCRA for appropriate action.
D.C. Mun. Regs. tit. 16, r. 16-1501