D.C. Mun. Regs. tit. 16, r. 16-1500

Current through Register Vol. 71, No. 49, December 6, 2024

Rule 16-1500 - COMPLAINTS

1500.1

All complaints shall be filed with the Department of Consumer and Regulatory Affairs (DCRA), Office of Compliance, Complaint Division. The complaint shall be in writing or reduced to writing by the Director.

1500.2

The complaints filed with DCRA shall be reviewed by the Complaint Division as to jurisdiction, content, category, and for appropriate departmental or non-departmental referral.

1500.3

The Complaint Division shall review all consumer complaints filed and within sixty (60) days shall notify all parties as to the allegations and as to any action by the Division.

D.C. Mun. Regs. tit. 16, r. 16-1500

Final Rulemaking published at 33 DCR 6176 (October 10, 1986)

Section 812 of D.C. Law 11-52 amended the Automobile Consumer Protection Act of 1984 by suspending enforcement of this chapter by the Department of Consumer and Regulatory Affairs until October 1, 1998 (D. C. Code § 28 -3902).

AUTHORITY: Unless otherwise noted, the authority for this chapter is § 4(10) of the D.C. Consumer Protection Procedures Act, D.C. Law 1-76, D.C. Code § 28-3901 et seq. (1981).