Section 17B-2a-826 - Public transit district office of constituent services and office of coordinated mobility(1)(a) The board of trustees of a large public transit district shall create and employ an office of constituent services.(b) The duties of the office of constituent services described in Subsection (1)(a) shall include: (i) establishing a central call number to hear and respond to complaints, requests, comments, concerns, and other communications from customers and citizens within the district;(ii) keeping a log of the complaints, comments, concerns, and other communications from customers and citizens within the district; and(iii) reporting complaints, comments, concerns, and other communications to management and to the local advisory council created in Section 17B-2a-808.2.(2)(a) A large public transit district shall create and employ an office of coordinated mobility.(b) The duties of the office of coordinated mobility shall include:(i) establishing a central call number to facilitate human services transportation;(ii) coordinating all human services transportation needs within the public transit district;(iii) receiving requests and other communications regarding human services transportation;(iv) receiving requests and other communications regarding vans, buses, and other vehicles available for use from the public transit district to maximize the utility of and investment in those vehicles; and(v) supporting local efforts and applications for additional funding.Amended by Chapter 479, 2019 General Session ,§ 8, eff. 5/14/2019.Amended by Chapter 424, 2018 General Session ,§ 21, eff. 5/8/2018.Added by Chapter 427, 2017 General Session ,§ 2, eff. 5/9/2017.