Chapter 423 - PASSENGER AIR SERVICE IMPROVEMENTS
- Section 42301 - Emergency contingency plans
- Section 42302 - Consumer complaints
- Section 42303 - Use of insecticides in passenger aircraft
- Section 42304 - Widespread disruptions
- Section 42305 - Refunds for cancelled or significantly delayed or changed flights
- Section 42306 - Know Your Rights posters
- Section 42307 - Requirement to maintain a live customer chat or monitored text messaging number
- Section 42308 - DOT airline customer service dashboards