Section 1101.202 - Complaints(a) The commission by rule shall:(1) prescribe a notice containing the name, mailing address, and telephone number of the commission for the purpose of directing a complaint to the commission; and(2) establish methods by which consumers and service recipients are provided the notice by a person regulated under this chapter or Chapter 1102.(b) The commission shall provide to a person who files a complaint with the commission relating to a license holder and to the license holder against whom the complaint is filed: (1) an explanation of the remedies that are available to the person under this chapter; and(2) information about appropriate state or local agencies or officials with whom the person may file a complaint.Tex. Occ. Code § 1101.202
Amended by Acts 2015, Texas Acts of the 84th Leg. - Regular Session, ch. 1158,Sec. 21, eff. 1/1/2016.Amended by Acts 2003, 78th Leg., ch. 15, Sec. 3, eff. 9/1/2003.Added by Acts 2001, 77th Leg., ch. 1421, Sec. 2, eff. 6/1/2003;