The office of the ombuds shall have the following powers and duties:
(1) To act as an advocate for injured workers of self-insured employers;(2) To offer and provide information on industrial insurance as appropriate to workers of self-insured employers;(3) To identify, investigate, and facilitate resolution of industrial insurance complaints from workers of self-insured employers;(4) To maintain a statewide toll-free telephone number for the receipt of complaints and inquiries; and(5) To refer complaints to the department when appropriate.Amended by 2013 c 23,§ 109, eff. 7/28/2013.