Section 553.3 - Service standards and performance-evaluation measures(a) Within one year after the effective date of this amendatory act and annually thereafter, the board shall adopt a series of service standards and performance-evaluation measures. These service standards and performance-evaluation measures shall consist of objectives and specific numeric performance levels to be achieved in meeting these objectives. The areas to be addressed are: (1) an automatic mechanism to review the utilization of routes;(2) staffing ratios (ratio of administrative employes to operating employes, number of vehicles per mechanic);(3) productivity measures (vehicle miles per employe, passenger and employe accidents per one hundred thousand vehicle miles, on-time performance, miles between road calls);(4) fiscal indicators (operating cost per passenger, subsidy per passenger);(5) the attendance of board members at regularly scheduled meetings of the board;(6) the accessibility of the authority's services to elderly and handicapped individuals; and(7) any other matter as desired by the board.(b) The service standards and performance-evaluation measures shall be established by an action of the board following an opportunity for comment from the public, the transit council, any labor union representing authority employes, county government and other interested parties.(c) In the discretion of the board, the service standards and performance-evaluation measures may be system-wide or based on a sampling.(d) The service standards and performance-evaluation measures shall only constitute goals for the authority in providing service in the year following their adoption. At the end of the year, fiscal or calendar as the case may be, the authority shall release to the public a report indicating the projected performance level and the performance level that was actually achieved.1955, April 6, P.L. 1414, No. 465, §3.3, added 1986 , July 2, P.L. 309, No. 76, § 1, imd. effective.