Section 5311.16 - Business mlts(a) General rule.--For an MLTS serving business locations at least six months after the effective date of this section, the MLTS operator shall deliver the 911 call with an ELIN which shall result in one of the following: (1) An ERL which provides, at a minimum, the building and floor location of a caller.(2) An ability to direct response through an alternative and adequate means of signaling by the establishment of a private 911 emergency answering point.(b)Reasonable effort.--The MLTS manager must make a reasonable effort to ensure that 911 callers are aware of the proper procedures for calling for emergency assistance.(c)Exceptions.--Workspaces with less than 7,000 square feet on a single level, and located on a single contiguous property, are not required to provide more than one ERL, and key telephone systems are not required to provide more than one ERL.Added by P.L. TBD 2015 No. 12, § 7, eff. 8/1/2015.