Section 43-32-27.1 - Complaints - Investigations1. A person aggrieved by the actions of a licensee or psychology resident may file a written statement with the board citing the specific allegations of misconduct. The board shall notify the licensee or psychology resident of the allegation and request a written response. The board may establish procedural exceptions for processing multiple allegations from the same person.2. The board shall determine if the information in an allegation warrants investigation as a complaint, without requiring the source of the information to be made a matter of public record, if the board concludes that good cause exists for preserving the confidentiality of the source.3. A licensee or psychology resident who is the subject of an investigation by the board shall cooperate fully with the investigation. Cooperation includes responding fully and promptly to any reasonable question raised by or on behalf of the board relating to the subject of the investigation and providing copies of patient or client records if reasonably requested by the board and accompanied by the appropriate release.4. In order to pursue an investigation, the board may subpoena and examine witnesses and records, including patient and client records, and may copy, photograph, or take samples of the records. The board may require the licensee or psychology resident to give statements under oath, to submit to a physical or psychological examination, or both, by a physician or other qualified evaluation professional selected by the board, if requiring an examination is in the best interest of the public. The patient and client records released to the board are not public records. The board may adopt rules to assign, define duties, and compensate an investigator to assist the board to process a complaint.5. Unless a patient or client release is on file allowing the release of information at the public hearing, patient and client records acquired by the board in the board's investigation are confidential and closed to the public. All board meetings at which patient or client testimony or records are taken or reviewed are confidential and closed to the public. If patient or client testimony or records are not taken or reviewed, the remainder of the meeting is an open meeting unless a specific exemption is otherwise applicable.Amended by S.L. 2019, ch. 364 (SB 2236),§ 15, eff. 1/1/2020.Amended by S.L. 2017, ch. 301 (SB 2141),§ 18, eff. 7/1/2017.Amended by S.L. 2015, ch. 304 (HB 1274),§ 13, eff. 8/1/2015.