Section 59A-23G-8 - Dental plan; prior authorizationA. For purposes of this section, "prior authorization" means a written communication indicating whether a specific service is covered or multiple services are covered and reimbursable at a specific amount, subject to applicable coinsurance and deductibles, and issued in response to a request submitted by a provider using a format prescribed by a dental plan.B. A dental plan shall provide a prior authorization upon the submission of a properly formatted request from a covered person.C. A dental plan shall not deny any claim subsequently submitted for services included in a prior authorization unless one of the following circumstances applies for each service denied:(1) benefit limitations, including annual maximums or frequency limitations, not applicable at the time of the prior authorization, are reached due to the covered person's utilization subsequent to issuance of the prior authorization;(2) the documentation submitted for the claim clearly fails to support the claim as originally authorized;(3) subsequent to the issuance of a prior authorization, new services are provided to the covered person or a change in the covered person's condition occurs that would cause prior-authorized services to no longer be medically necessary, based on prevailing standards of care;(4) subsequent to the issuance of a prior authorization, new services are provided to the covered person or a change in the covered person's condition occurs such that the prior-authorized procedure would at that time require disapproval pursuant to the terms and conditions for coverage under the covered person's plan in effect at the time the request for prior authorization was made; or(5) denial of the claim was due to one of the following reasons:(a) another entity is responsible for payment;(b) the provider has already been paid for the services identified on the claim;(c) the claim submitted was fraudulent;(d) the prior authorization was based on erroneous information provided to the dental plan by the provider, the covered person or other person; or(e) the covered person was not eligible for the service on the date it was provided and the provider did not know, or with the exercise of reasonable care, could not have known the covered person's eligibility status.Added by 2023, c. 169,s. 7, eff. 6/13/2023.