Section 21-23B-5 - Monitoring; complaint resolution; sanctionsA. The department shall regularly monitor the compliance of participating post-secondary educational institutions with the Interstate Distance Education Act.B. Upon the receipt of a complaint about a participating post-secondary educational institution, the department shall timely:(1) monitor the resolution process and resolution by the post-secondary educational institution and document the resolution; or(2) investigate the complaint, conduct or coordinate a resolution process appropriate for responding to the complaint and document the resolution.C. The department may sanction a participating post-secondary educational institution that:(1) fails to resolve a complaint or comply with the department's efforts to respond to a complaint pursuant to Subsection B of this section; or(2) violates a provision of the Interstate Distance Education Act or an agreement pursuant to Section 3 [21-23B-3 NMSA 1978] of that act.D. Sanctions the department may impose include: (1) requiring the payment of fees, fine or other monetary remedies; or(2) the termination or nonrenewal of the participation agreement entered into pursuant to Subsection C of Section 4 [21-23B-4 NMSA 1978] of the Interstate Distance Education Act.Added by 2015, c. 23,s. 5, eff. 6/19/2015.