Section 266-A:16 - Complaints; HearingsI. The department may investigate, upon complaint or on its own initiative, or hold a hearing, after notice, to determine the appropriateness for any common carrier or carrier by motor vehicle transporting persons between points in this state of: (a) Any filed or proposed rate, fare or charge; or(b) Any carrier regulation or practice affecting a rate, fare or charge.II. If the department finds that any rate, fare or charge is unjust, unreasonable, unlawful or unjustly discriminatory or unduly preferential or prejudicial, the department may order: (a) A new rate, fare or charge, including maximum or minimum amounts; or(b) A new regulation or practice to be followed by the carrier.III. The department shall, after hearing, upon complaint or on its own initiative when it is in the public interest, establish:(a) Through routes, including the conditions of their operation;(b) Joint rates, fares and charges, including maximum and minimum amounts; and(c) Carrier regulations or practices affecting the transportation of passengers by motor vehicle.Renumbered from NHRS 376:16 by 2024, 33:14, eff. 7/1/2024.1941, 224:16. RL 304:16. RSA 376:16. 1981, 435:32. 1985, 402:6, I(e)(7).