P.R. Laws tit. 22, § 822
Electric power or water service customers residing in public housing projects attached to the Public Housing Administration who, on the effective date of this act, have outstanding debts or payments over sixty (60) days in arrears, may establish payment plans with PREPA or PRASA, as the case may be, to pay off such debt. Payment plans shall be subject and limited to the following:
(a) PRASA and PREPA, as the case may be, shall determine, on a case by case basis, the initial payment to be made by the customer, which shall not exceed ten percent (10%) of the balance in arrears or two hundred dollars ($200), whichever is less. The monthly payment shall be ten dollars ($10), which shall be added to the flat monthly rate in the bill of the respective agency until the balance due is paid in full. This payment plan shall always be issued regardless of the amount of the debt.
(b) If the customer avails him/herself of a payment plan and fails to meet his/her requirement to pay on two (2) consecutive months of the payment plan or fails to comply with any other term of the payment plan, he/she shall lose the right to the same and shall be subject to service suspension or disconnection. PREPA and PRASA, as the case may be, may restore said payment plan if the customer pays one hundred dollars ($100) in addition to overdue amounts from the payment plan and the overdue amounts from the current rate at the time payment was due. Said one hundred dollars ($100) shall be credited to the outstanding debt and shall not be considered a fine or a penalty.
(c) This payment plan shall be an agreement between the customer and the public utility that shall be effective until the debt is paid in full regardless of the time it takes the customer to pay the same in full.
(d) PRASA and PREPA, as the case may be, may adopt any other additional condition or initial payment, if they determine that the customer has shown a pattern of noncompliance with his/her payment obligations or any other pattern of irregularities. It shall be considered that a customer shows a pattern of noncompliance if he/she has breached the payment plan established in accordance with this chapter more than twice (2) in a period of twelve (12) months.
History —Apr. 7, 2016, No. 22, § 3.10.