P.R. Laws tit. 25, § 1914
(a) The 9-1-1 Service Governing Board, in the exercise of the faculties granted thereto by this chapter, shall establish the fees it deems justified to defray the costs of equipment and facilities required from participating agencies or instrumentalities for the rendering and direct administration of 9-1-1 and 3-1-1 Services. Fees shall be set from time to time at the Board’s discretion and they shall be effective for at least one (1) year.
(b) The 9-1-1 Services charges shall be made against the lines installed to the telephone subscribers in a uniform manner within each subscribers’ classification, as part of the monthly charges to be billed. The 9-1-1 emergency calls shall not bring about individual charges for the use of telephone facilities for such purpose.
(c) In determining charges, the Board shall take into account the expenses budgeted and projected for the following two years and shall try to provide income to defray said expenses, plus a reasonable reserve for contingencies, expansion of service and the replacement of unusable and obsolete equipment.
(d) The basic charge for the 9-1-1 Service main telephone line shall not initially exceed, fifty cents ($0.50) a month for residential subscribers, nonprofit and religious organizations; nor one dollar ($1.00) a month for commercial, professional and government subscribers. These charges shall take effect once the necessary regulations are approved. Provided, That the service charges shall commence when the 9-1-1 Service has been completely operational for at least sixty (60) days in each area, including the basic rolling equipment to respond to the calls by public safety agencies, and if the Board does so provide, the call recording equipment and the procedures to safeguard the confidentiality thereof and the constitutional rights of the citizens, shall be included. In all cases, the telephone subscribers shall be informed at least thirty (30) days in advance of the effectiveness thereof.
(e) The charge for 9-1-1 Services shall be identified separately on each telephone service bill, if the Board contracts such billing services from certain telephone companies.
(f) The telephone company shall collect the charges for the 9-1-1 Service, and shall deposit them in the account determined by the Board’s regulations, within a period of not more than thirty (30) days after the payment was made by the subscriber. The telephone company shall keep a file of billing, payments and records of deposits of said charges, for the term determined by the Board by regulations. The Board shall reimburse the net cost of billing and collection of charges to the telephone companies, without exceeding what is provided in this chapter.
History —Dec. 22, 1994, No. 144, § 5; Aug. 3, 1995, No. 108, § 4; July 12, 2011, No. 126, § 4.