Section 27-19-4-4 - Implementation of chapter The commissioner shall, in consultation with the secretary, do the following to implement this chapter:
(1) Develop a policy concerning conflicts of interest affecting navigators and application organizations, including conflicts of interest involving financial and nonfinancial considerations.(2) Develop a consumer complaint procedure and applicable forms for filing a complaint.(3) Define a reasonable period for the duration of navigator certification, after which the navigator must pay a renewal fee, complete continuing education, and reapply for certification.(4) Define a reasonable period for the duration of application organization registration, after which the application organization must pay a renewal fee and reapply for registration.(5) Develop a policy, procedure, and form for use by an application organization to attest to the commissioner that a navigator who provides the navigator's services on behalf of the application organization meets the requirements of section 3 of this chapter.Added by P.L. 278-2013, SEC. 27, eff. 7/1/2013.