(1) Annuity contracts, trust accounts, and/or custodial accounts shall be administered by a qualified third-party administrator that shall, under written agreement with the Department of State Treasurer, provide custodial, record-keeping, and administrative services. The third-party administrator may also be the selected vendor for the North Carolina Public School Teachers' and Professional Educators' Investment Plan. For local boards of trustees as employers choosing to participate in the North Carolina Public School Teachers' and Professional Educators' Investment Plan, the third-party administrator shall, at a minimum, provide the following:
a. Maintain a written plan document.b. Review hardship withdrawal requests, loan requests, and other disbursements permitted under section 403(b) of the Internal Revenue Code of 1986.c. Maintain specimen salary reduction agreements for the employer and employees of that employer to initiate payroll deferrals.d. Monitor maximum contributions.e. Coordinate responses to the Internal Revenue Service in any case of an IRS audit.f. Generate educational communication materials to employees concerning the enrollment process, program eligibility, and investment options.g. Maintain internal reports to ensure compliance with section 403(b) of the Internal Revenue Code and Title 26 of the Code of Federal Regulations.h. Provide compliance monitoring/oversight for all 403(b) plans established under G.S. 115D-25 within each participating local board of trustees plan by creating and establishing the necessary connections and processes with existing and future vendors.i. Keep an updated schedule of vendor fees and commissions as to the Department's statewide plan of 403(b) offerings.