Current through the 2024 Legislative Session
Section 641.61 - Subscriber satisfaction assessmentEach organization must establish systems for:
(1) Assessing subscriber satisfaction with providers, particularly primary care physicians;(2) Sharing subscriber-satisfaction indicators and scores with providers;(3) Publicly acknowledging providers with high positive subscriber-satisfaction scores;(4) Addressing behaviors of providers with low subscriber-satisfaction scores; and(5) Assessing subscriber access and physician availability.