Current with changes from the 2024 Legislative Session
Section 3-528 - Customer Council - Duties(a) The Customer Council shall: (1) review the products and services of Maryland Correctional Enterprises;(2) advise the Chief Executive Officer on quality, availability, style, design, delivery, scheduling, and pricing;(3) recommend new products and services;(4) annually review the catalog of Maryland Correctional Enterprises products and recommend changes to improve the catalog;(5) recommend sales, marketing, and customer satisfaction initiatives;(6) annually review the Maryland Correctional Enterprises business plan; and(7) serve as a forum for raising and discussing issues related to any product or service offered by Maryland Correctional Enterprises.(b) The Chief Executive Officer shall present a summary of Customer Council activities and recommendations to the Management Council, as provided in § 3-521(b) of this subtitle following each meeting.