Section 14-3901 - Definitions(a) In this subtitle the following words have the meanings indicated.(b) "Arbitration activity" means the initiation, conduct, sponsorship, or administration of, or the appointment of an arbitrator in, a consumer arbitration.(c) "Arbitration organization" means a nongovernmental association, agency, board, commission, corporation, or other entity that performs arbitration activities.(d) "Consumer" means an individual who is: (1) A resident of the State; and(2) An actual or prospective purchaser or lessee of any goods, services, real property, or credit primarily for personal, family, or household purposes.(e)(1) "Consumer arbitration" means a binding arbitration conducted in accordance with a consumer arbitration agreement.(2) "Consumer arbitration" does not include: (i) A binding arbitration conducted in accordance with the provisions of a policy of property insurance, casualty insurance, or surety insurance, as those terms are defined in § 1-101 of the Insurance Article;(ii) An arbitration governed by rules adopted by a securities self-regulatory organization and approved by the United States Securities and Exchange Commission under federal law; or(iii) An arbitration between a consumer and a related institution that is licensed by the Maryland Department of Health, if the consumer arbitration agreement between the consumer and the related institution is not mandated as a condition of admission of the consumer to the related institution.(f)(1) "Consumer arbitration agreement" means a standardized contract that:(i) Is between a consumer and another person who is not a consumer;(ii) Provides for the sale or lease of any goods, services, real property, or credit primarily for personal, family, or household purposes; and(iii) Requires that disputes arising under the contract be submitted to binding arbitration.(2) "Consumer arbitration agreement" does not include a public or private sector collective bargaining agreement.(g) "Related institution" has the meaning stated in § 19-301 of the Health - General Article.