Cal. Welf. and Inst. Code § 14089.2
Current through the 2024 Legislative Session.
In accordance with procedures required by Chapter 8 (commencing with Section 14200), each contract with a capitated health system shall provide for a grievance procedure under which Medi-Cal beneficiaries may submit their grievances. The department shall establish standards for these procedures to include appeals to an entity other than the capitated health system.
Ca. Welf. and Inst. Code § 14089.2