Section 12880.6 - Written disclosureAt the time a pet insurance policy is issued or delivered to a policyholder, the insurer shall include a written disclosure with all of the following information, printed in 12-point boldface type:
(a) The department's mailing address, toll-free telephone number established pursuant to Section 12921.1, and internet website address.(b) The address and customer service telephone number of the insurer or the agent or broker of record.(c) A statement that the department should be contacted only after discussions with the insurer, or its agent or other representative, have failed to produce a satisfactory resolution of the problem.(d) If the policy was issued or delivered by an agent or broker, a statement advising the policyholder to contact the broker or agent for assistance.Added by Stats 2019 ch 166 (AB 1535),s 1, eff. 1/1/2020.