Cal. Fin. Code § 2107

Current through the 2024 Legislative Session.
Section 2107 - Toll-free telephone number for customer service
(a) A licensee shall prominently display on its internet website a toll-free telephone number through which a customer may contact the licensee for customer service issues and receive live customer assistance.
(b) The telephone line shall be operative at least 10 hours per day, Monday through Friday, excluding federal holidays.
(c) This section shall become operative on July 1, 2022.

Ca. Fin. Code § 2107

Added by Stats 2021 ch 453 (AB 1320),s 2, eff. 1/1/2022.