Rule 2.5 - Intake and Review of Inquiries and Complaints by the Intake Office(a) Intake Office. The Bar shall maintain an Intake Office, separate from that of Disciplinary Counsel. The Intake Office shall, to the extent possible and resources permitting, receive, review, and respond to all inquiries received by the Bar concerning the conduct of attorneys and LPs. The Intake Office will determine the manner and extent of review required for the appropriate disposition of any inquiry, and may refer inquiries to other resources as it deems appropriate.(b) Disposition by Intake Office. (1) If the Intake Office determines that, even if true, an inquiry does not allege misconduct, it shall dismiss the inquiry with written notice to the complainant and to the attorney or LP named in the inquiry.(2) If the Intake Office determines, after reviewing the inquiry and any other information deemed relevant, that there is sufficient evidence to support a reasonable belief that misconduct may have occurred, the inquiry shall be referred to Disciplinary Counsel as a grievance. Otherwise, the inquiry shall be dismissed with written notice to the complainant and the attorney or LP.(3) The Intake Office may, as it deems appropriate, contact the involved attorney or LP and attempt to assist the parties in resolving the complainant's concerns upon receipt of an inquiry. The provision of such assistance does not preclude a referral of a grievance to Disciplinary Counsel.(c) Review by General Counsel. Any dismissed inquiry may be reviewed by the General Counsel upon written request of the complainant. General Counsel may request additional information from the complainant or the attorney or LP and, after review, shall either affirm the dismissal or refer the inquiry to Disciplinary Counsel as a grievance. General Counsel may affirm the dismissal by adopting the reasoning of the Intake Office without additional discussion. The decision of the General Counsel is final.Rule 2.5 amended by Order dated January 17, 1992. Rule 2.5g amended by Order dated October 10, 1994. Rule 2.5c, f, g, and h amended by Order dated June 5, 1997, effective 7/1/1997. Rule 2.5a, b, c, d, f, h and i amended by Order dated February 5, 2001. Rule 2.5a and b added and former Rule 2.5b through i renumbered 2.6 by Order dated July 9, 2003, effective 8/1/2003. Rule 2.5a and b amended and 2.5c added by Order dated August 29, 2007. Rule 2.5a, 2.5b1, 2.5b2, and 2.5c amended by Order dated May 3, 2017, effective 1/1/2018. Rule 2.5c amended by Order dated May 22, 2019, effective 9/1/2019. Rule 2.5 amended by Order dated August 17, 2022, effective 7/1/2023. Rule 2.5 amended by Order dated December 26, 2023, effective 1/1/2024.