The commission, on receipt of a petition, shall immediately order a settlement conference to determine if the disputed matter can be resolved before setting the case for hearing. The presiding officer, or a member or members designated by the presiding officer, shall set a time and location for a settlement conference to resolve the dispute, if possible, or to define the issues in dispute. The presiding officer shall designate a member or members to meet with the disputing parties.
Mo. Sup. Ct. Op. R 12-11.03